Customer Service

All important information at a glance. If you can't find your answer here, email us at support@parfumeriemuller.de.

Shipping

We ship with DHL or Hermes. Delivery time is 1 to 3 business days from dispatch. Shipping costs 4.95 Euro, free shipping for orders over 100 Euro.

More information: Shipping and Delivery

Returns

You have a 14-day right of withdrawal from receipt of goods. Perfumes must be unopened and originally sealed.

More information: Cancellation and Returns

Payment

Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay and Shop Pay.

More information: Payment Methods

Promotions

Due to our relocation, there is a 30 percent discount on the entire range. The discount is already included in the price. If you add three fragrances to your shopping cart, the cheapest one will be automatically deducted.

Frequently Asked Questions

Answers to the most frequently asked questions can be found under Frequently Asked Questions.

Contact

Email: support@parfumeriemuller.de
Phone: +49 176 31176767, Monday to Friday 9:00 to 17:00